These awards aim to recognize and celebrate establishments that provide outstanding hospitality and accommodation services, enhancing travelers' experiences and promoting consumer confidence.
Evaluations for the 2024 American Consumer Awards 'Hotel' category were conducted from September to November and were based on online reviews from real consumers. The evaluation criteria included staff friendliness, facility satisfaction, pricing satisfaction, accessibility, and overall guest satisfaction. Several exceptional hotels have been recognized for their commitment to excellence in this category.
The winners are as follows:
The Plaza
Mandarin Oriental. New York
Conrad New York Downtown
Hotel Riu Plaza Manhattan Times Square
The Sagamore Resort
citizenM New York Times Square Hotel
The Beekman. a Thompson Hotel
The Ned NoMad
Oheka Castle
Golden Arrow Lakeside Resort
The St. Regis New York
The Otesaga Resort Hotel
Mirror Lake Inn
The Kimberly Hotel
Whiteface Lodge
A spokesperson for the American Consumer Right Association stated, "The 2024 American Consumer Awards are based on evaluations from real consumers, and we hope these results will serve as a trusted guide for travelers and a benchmark for quality within the hotel industry. We believe these recognitions will inspire businesses to maintain high standards and continue offering unparalleled hospitality experiences."